Clorox: Raising Awareness with Green Works Brand

The stylized Clorox logo used on Clorox bleach...

Image via Wikipedia

Clorox had been advertising their Green Works brand of environmentally-friendly products for several months on Facebook without a noticeable boost in awareness or revenue.  A new Facebook campaign was started in 2010 that aimed to raise community awareness with several different initiatives ranging from a $3 off coupon to helping the company decide where to send charitable donations.  Another goal was to have fans register at their Green Works homepage on the web.

  • Campaign designed to increase awareness of Green Works
  • Various incentives offered for visiting Facebook page
  • Target audience was females aged 25-54

Clorox almost immediately discovered that the $3 off coupon was by far more effective than any campaign they had implemented to date.  A .11% engagement rate was record setting for the company, which was later connected to a 12% increase in brand awareness in a Nielsen study.  More than 20,000 fans voted and submitted comments for the charitable drives as well.  Over 33% of Clorox’s Facebook visitors for the 2010 year can be directly linked to this advertising.  To view the actual study, click here.

Clorox

  • Cafemom: In addition to the Laundry Scavenger Hunt widget, Clorox also has a group formed as well. Upon first review, I thought it may be a fairly inactive group, but found it to be quite the opposite. Managed by CafeMom, this group has consistent conversation, and garners hundreds of comments and thousands of pageviews (one post with over 80,000 page views).
  • Facebook & MySpace: Currently there are multiple user-generated profiles for Clorox. One of the most popular was on Myspace for 245 friends (specifically for Clorox disinfecting wipes). On first glance, it appeared to be corporate, until I noticed the details within the profile listing it’s status as a “Swinger”, and its body type as “More to Love”. This was humorous to me, but I doubt it would be to the folks at Clorox.
  • Case Study