Consumers Find ChaCha Valuable

The awareness regarding mobile answers service ChaCha has grown tremendously. The service uses human Guides to find answers to consumers’ questions 24/7 on any cell phone and is like having a smart friend. The knowledge and responsiveness, regarding the ChaCha services has matured immensely which can be concluded from the fact that 83% of the users find ChaCha very valuable, it has generated millions of queries per month and adds over 12,000 new users per day. Case study

A-Team For Race Fans

ChaCha created an A-Team (Answers Team) which provided its fans with all the answers they require on the tracks. The racer fans can access these with the help of mobile answer service. It also equipped the A-Team with tools to extend the word at national events like the Allstate 400. The A-Team also supports an online network, promotes materials and tracks down new users to send them welcome messages to test the service. Case study

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Tod Maffin, President of engageQ digital, is a digital communications strategist, specializing in social media, mobile marketing, and viral marketing.
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